CHANGES & CANCELLATION
Flight changes made up until (24) hours prior to departure may be made without penalty
Activity Package changes made up until (72) hours prior may be made without penalty
In the event of a booking cancellation made up until (24) hours prior to departure, a booking credit is retained for future use within (18) months
In the event of package cancellation made up until (72) hours prior to departure, a booking credit is retained for future use within (18) months
Changes or cancellation made within (24) hours prior to flight departure are subject to full forfeiture of the fare (72) hours prior for package forfeiture.
Refundable ticket options are available but changes or cancellations still apply as above
RESTRICTED ARTICLES
Federal law prohibits the carriage of hazardous materials aboard aircraft in your luggage or on your person, and many everyday products are considered hazardous under these regulations. Violations are subject to fines and/or imprisonment
Prohibited articles include but are not limited to explosives, compressed gasses, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials
More details available at http://phmsa.dot.gov/safetravel
Terms & Conditions of Travel
By booking a flight with Air & Opportunity Aviation, LLC, doing business as Coastal Seaplanes (“the Company”), you (“the Participant”) acknowledge and agree to the following Terms and Conditions, which constitute a binding legal agreement and liability release. Participation in any flight, tour, charter, or seaplane activity is subject to these conditions in full.
1. Voluntary Participation and Assumption of Responsibility
By booking and participating in a seaplane flight, you acknowledge that your involvement is entirely voluntary. You understand that flight in small aircraft, including seaplanes operating on water and in dynamic environments, involves exposure to inherent elements of aviation and marine operations. You accept full personal responsibility for any and all outcomes associated with participating in such activities, including those resulting from equipment malfunction, environmental conditions, the actions or inactions of others, and other unanticipated factors, whether or not they are specifically described herein.
2. Release and Waiver of Liability
To the fullest extent permitted by law, you hereby release, waive, discharge, and hold harmless the Company, along with its owners, officers, pilots, employees, contractors, agents, representatives, successors, and assigns, from any and all claims, demands, causes of action, damages, or liability of any kind, whether arising in contract, tort, or under any legal theory. This release expressly includes any claims for injury, death, property damage, emotional distress, or economic loss that may arise from participation in a flight, including those arising from the active or passive negligence, gross negligence, or other conduct of the Company or its affiliates, unless such waiver is prohibited by applicable law.
3. Covenant Not to Sue and Legal Costs
You agree not to initiate or support any claim, lawsuit, or legal action against the Company or any of its affiliates, employees, or agents in connection with your participation in any Company activity. In the event that you or your representatives breach this covenant and bring such a claim, you agree to reimburse the Company for any and all legal expenses incurred, including attorneys’ fees, court costs, and expenses related to defense or resolution of the matter, including appellate proceedings.
4. Indemnification
You agree to indemnify and hold harmless the Company and its related parties from and against any and all claims, losses, damages, liabilities, or costs brought by any third party arising from your participation in a flight, your conduct, or your failure to comply with these Terms and Conditions. This includes costs related to injury, damage, or dispute involving other passengers, guests, or third parties.
5. Jurisdiction, Venue, and Governing Law
This agreement shall be governed exclusively by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law principles. You agree that any legal action, dispute, or proceeding arising under or relating to this agreement shall be brought solely in the state courts located in either Newport News or Portsmouth, Virginia. You expressly waive your right to a trial by jury and consent to the personal jurisdiction and venue of such courts for any such action.
6. Photography and Media Release
By participating in a flight or related activity, you grant Coastal Seaplanes and its affiliates the unrestricted right to photograph or record you and your property, and to use such images or footage for any lawful purpose including marketing, social media, print, or web-based advertising, without compensation or further notice.
7. Flight Conduct and Safety
All passengers are required to adhere to flight safety guidelines and instructions provided by the Company’s pilots and staff. These include but are not limited to arriving on time, remaining seated and belted during flight, avoiding tampering with aircraft controls or doors, and conducting oneself in a safe and respectful manner at all times. Failure to comply may result in refusal of service, removal from the aircraft, or cancellation of your flight without refund. Passengers must not be under the influence of alcohol or controlled substances at the time of boarding.
8. Weather and Flight Conditions
All flights are subject to cancellation, delay, or modification at the sole discretion of the Company or the pilot in command, based on weather, mechanical, environmental, or operational considerations. Coastal Seaplanes places safety above all other priorities, and reserves the right to make last-minute changes in the interest of safety and regulatory compliance.
9. Medical Consent and Emergency Care
In the event of a medical emergency during any Company activity, you authorize the Company and its personnel to seek appropriate medical care on your behalf, including but not limited to first aid, ambulance transport, hospital treatment, anesthesia, or surgical care, based on the recommendation of qualified medical professionals.
10. Passenger Requirements
Passengers over the age of sixteen may be asked to present valid government-issued photo identification. Participants under the age of eighteen must be accompanied by a parent or legal guardian. The Company reserves the right to deny boarding to any individual who does not meet the requirements set forth in these Terms and Conditions.
11. Responsibility for Personal Property
You are solely responsible for your personal property during all aspects of your travel with Coastal Seaplanes. The Company shall not be held liable for loss, theft, or damage to personal items brought onto Company premises, aircraft, or facilities.
By completing your booking and participating in any flight or tour offered by Coastal Seaplanes, you confirm that you have read, understood, and agreed to the above Terms and Conditions.